Privacy policy.
The Scope
By engaging with Beyond Escapes through our online platforms, products, services, or other digital interactions (our “Services”), we gather and manage information as outlined below or through contextual notifications. Your utilisation of our Services implies your agreement to these procedures.
Collected or Received Information
We accumulate and receive information from and about you via various channels.
Information Provided by You
We gather information directly supplied by you, such as when you input it on a webpage or include it in an email sent to us. This collection typically occurs during our business support processes, including:
Registration or Account Creation and Application Processes, where we request information like Contact details (e.g., name, email or mailing address, or phone number)
Account Administration Info (e.g., user name, password, or security questions); Billing Info (e.g., credit card or other payment number, billing address); and Profile Info (e.g., profile photo, languages, likes).
Purchase Processes, where we may request your name, contact, and billing information.
Customer Support Processes, where you may be asked to provide contact details and information related to the issue you are contacting us about.
Automatic Information Collection
We may also automatically collect information about your use of our Services. While this information is usually non-personal, we might combine it in ways making it personally identifiable. For instance, data collected in this manner may include:
Web analytics data (e.g., Google Analytics tracking), including browser information and geographic location data.
Cookies. Small data files placed on a device's hard drive.
Web Beacons. Small graphic images or other web programming code, such as web beacons (also known as “1×1 GIFs” or “clear GIFs”), may be embedded on our websites or in our email messages.
Embedded Scripts. Programming code temporarily downloaded onto a device, active only while connected to our website, and deactivated or deleted thereafter.
Information from Third Parties
We may supplement the collected information with data obtained from third parties. For example, if you connect with us through social media profiles, we may receive data from the providers of those services. We may also supplement the collected information with records from third parties, handling it in accordance with this policy.
Use Information
We use non-personally identifying information without restriction. Personally identifying information (“PII”) is utilised in various ways.
We may use personal information to:
Send marketing communications.
Conduct demographic or aggregate studies for marketing, sales, planning, business, and product development.
Deliver contextual or targeted advertising.
Understand and enhance Service operations and performance.
Assist in customer service and transactions.
Security and Legal
To help protect you and others, we may use collected data to identify fraudulent activities; prevent abuse and investigate or prosecute potential threats or misuse of our Services; ensure compliance with applicable terms, privacy policy, and law; investigate violations or enforce agreements; and protect the rights and property of Beyond Journeys Ventures, its partners, and customers. If you do not consent to these conditions, you must discontinue your use of our Services.
Sharing and Disclosure of Information
We will never sell your information. However, there may be occasions when we need to share your information, including personal information, with other parties, as follows:
Service Providers to Beyond Escapes with individuals or companies retained to support business operations, adhering to this Privacy Policy and confidentiality and security requirements.
Law Enforcement, Judicial, Administrative, or Regulatory Disclosures. When we believe in good faith that the law requires disclosure or that it is necessary to protect or enforce rights, property, safety, or security.
Business Transfers. In connection with the sale of business, a portion of the business, or certain stock/assets, or a corporate merger, consolidation, restructuring, or other corporate change, including during any due diligence process.
Third Parties. With third parties (with whom we reasonably strive to obtain agreement on protecting the confidentiality, security, and integrity of shared personal information), such as parties jointly delivering services or features like sweepstakes, contests, promotions, or advertising.
Children
We respect children’s privacy and do not collect personal information from individuals we know are under the age of 13, as our Services are not intended for those under the age of 21.
If you discover your child under the age of 13 has provided personal information without your consent, once we verify you are the child’s parent, we will promptly: (a) provide direct notice, (b) remove and cease the use of your child’s personal information from our database, and (c) confirm compliance with the foregoing.
Your Choices & Controls
You have choices about how your information is collected and used. You can choose whether or not to receive marketing communications through the following mechanisms:
E-Mail Messages: Marketing e-mails contain instructions and a link to unsubscribe.
Blogs, Forums, or Message Boards: To request removal of certain personal information, contact us as described below.
Note that some choices to change or delete information may impact our ability to deliver Services or your user experience. We may decline to process requests not otherwise required by law. We reserve the right to send certain communications relating to your Account or use of our Services, unaffected if you choose to opt-out from marketing communications.
Consent to Transfer Information
Our Services operate in the United States, Indonesia, Portugal, Mexico & Costa Rica. Be aware that information we collect, including personal information, will be transferred to, processed, and/or stored in these countries. Courts, law enforcement, and other authorities in these countries may, in certain circumstances, access your personal information. By using our Services or providing us information, you consent to this transfer, processing, and storage in these countries, where privacy laws may not be as comprehensive as those where you reside or are a citizen.
Security and Retention
We aim to maintain reasonable security measures to protect your information. However, perfect security does not exist, and we cannot ensure or warrant the security of such information. We may retain information about you as long as necessary for the purposes outlined in this policy or as required by applicable law. We may delete your information when no longer necessary or upon request, subject to legal obligations, dispute resolution, and agreement enforcement. Even if deleted from active databases, information may remain on backup or archival media and other information systems.
Changes and Revisions to this Statement
We may revise this statement at any time. Revisions become effective when posted here. By continuing to access or use the Services after changes, you agree to be bound by the revised Privacy Policy.
How to contact us about this statement
For information on our privacy statement or questions about information collected from you, contact us through:
Email: info@wearebeyondstrong.com